Terms of service.

Effective Date: March 1, 2025

Welcome to Zaptastic Tours! By booking a tour with us, you agree to the following terms and conditions. Please read them carefully before proceeding with your reservation.

1. General Terms

1.1. Zaptastic Tours operates high-speed inflatable boat tours and adheres to strict safety guidelines to ensure a fun and secure experience for all guests. 1.2. All participants must comply with crew instructions at all times. 1.3. Zaptastic Tours reserves the right to refuse service to any guest who appears intoxicated, disruptive, or poses a safety risk.

2. Booking and Payment

2.1. Full payment is required at the time of booking. 2.2. All payments are non-refundable unless stated otherwise in our cancellation policy. 2.3. We accept major credit cards and other designated payment methods listed on our website.

3. Cancellation and Refunds

3.1. Cancellations made by guests at least 48 hours before departure will receive a full refund. 3.2. Cancellations made within 48 hours of departure are non-refundable. 3.3. If Zaptastic Tours cancels a tour due to weather, mechanical failure, or unforeseen circumstances, guests will be offered a rescheduled tour or a full refund.

4. Safety Requirements

4.1. All guests must attend a mandatory safety briefing before the tour. 4.2. Life jackets and helmets must be worn at all times during the tour. 4.3. Guests with pre-existing medical conditions, including but not limited to back or neck issues, heart conditions, or pregnancy, are advised not to participate. 4.4. The minimum age for participation is 5 years old, and minors must be accompanied by a responsible adult.

5. Liability and Assumption of Risk

5.1. Guests acknowledge that high-speed boating involves inherent risks, including but not limited to sudden stops, turns, and water spray. 5.2. By participating in a Zaptastic Tour, guests assume all risks associated with the activity and waive any liability claims against Zaptastic Tours, its owners, employees, and affiliates. 5.3. Zaptastic Tours is not responsible for the loss or damage of personal belongings during the tour.

6. Changes to Tours

6.1. Zaptastic Tours reserves the right to alter, modify, or cancel any tour due to weather conditions, safety concerns, or operational needs. 6.2. In the event of a schedule change, guests will be notified as soon as possible and provided with alternative options.

7. Photography and Media

7.1. Zaptastic Tours may take photos or videos during tours for promotional purposes. 7.2. By participating, guests consent to the use of their images for marketing and social media unless they explicitly request otherwise.

8. Governing Law

8.1. These Terms of Service are governed by the laws of Sint Maarten. 8.2. Any disputes arising under these terms shall be resolved in the courts of Sint Maarten.

By booking a tour with Zaptastic Tours, you acknowledge that you have read, understood, and agreed to these Terms of Service.

For any questions, please contact us at Zaptastictours@gmail.com.